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A one day KM Fundamentals Seminar public or in-house, physically or virtually, that focuses middle management and KM practitioners on the what, why and how to implement KM. This one day seminar can also be delivered virtually in 4 sessions of 2 hours each, and customised topics can be selected, as follows:
Why KM?
The Big Picture
The global knowledge driven economy
Knowledge as the critical key asset for knowledge driven organisations
Knowledge as the key factor of production
The Business Case
Much faster and better ways to manage knowledge creation, transfer, retention and application
From fragmented knowledge to collective organisational / institutional knowledge
Significantly reduced costs to avoid repeating mistakes and re-inventing, with reusable knowledge assets
Knowledge / Intellectual asset management
The Five Dimensions Framework
Personal, team, organisational, inter-organisational and global KM
Effective information communication, collaboration, learning, knowledge and innovation asset management
Building personal, team, and organisational knowledge capital
Knowledge competencies development
Incremental and radical knowledge creation and innovation
What is KM?
Key KM Definitions and concepts
Successful KM Cases
International KM Standards and Best Practices
KM Approaches
Principles led KM & Governance
Strategic and operational KM
Knowledge driven leadership
KM strategy development
Knowledge SWOT
Building a KM vision, values and mission
Knowledge sharing and knowledge protecting policies
Knowledge Driven Mindset and Culture
Three knowledge paradigms
Recognition, motivation and knowledge work
KM roles and responsibilities
9 Step KM Process
Knowledge Platforms and Systems
KM Tools and Techniques Directory
How do we start to implement KM?
KM Implementation Framework & Methods
KM Critical Success Factors
Risk and Quality Management
Business Value measurements / indicators
KM Implementation Plans
KM Assessment Tools
The KM Pilot process
KM Competence Management
KM Performance Management
Selecting KM methods, tools and techniques that 'make the biggest difference'
How to use some key KM Tools and Techniques
from 'episodic learning' to continuous learning, knowledge and innovation
Virtual / hybrid working
Some key KM Tools
Virtual discussion forums
Communities of Practice
Intelligent search and alert management
Expert locator / expertise finder
Collaborative team workspaces 'Send & Share models'
Peer Assists
Learning before / during / after
Lessons identified to lessons learned process
Reflective journals, self/team enquiry, blogs, wiki's
Digital asset management
Document / content management
Knowledge Platforms
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